There is no catch! We are working hard to offer a price starting from 14,90 € in each studio, so that you can forget the financial and concentrate on the training.
Yes, most of our studios can be accessed and trained in at any time around the clock, 365 days a year, using your PIN. In some studios, training is limited to 6am-2pm, but even that is certainly more than generous. You can find out how long your studio is open on the respective studio page. [Opening hours]
Yes - the membership is valid for all studios throughout Germany with the same price range. [Train everywhere]
We also offer memberships without a fixed minimum term. In our SUPERFLEX tariff you can terminate your membership at any time without notice until the last day of the month.
And all this even online without the hassle of paperwork.
Yes, everything we offer in your studio is inclusive or included in the onetime activation fee. No matter if basic instruction in the equipment by a trainer, showers, training plans, water bar, functional training (not yet available in every studio).
The only thing that costs extra is personal trainer hours. These are offered by the respective personal trainer on their own account. [[includes]]
No, our prices are clearly communicated, we have nothing to hide. You have a monthly fee and a one-time activation fee (for the entrance medium and the basis-instruction with a trainer)- nothing else.
Half-yearly or quarterly service packages, trainer fees or other fees - as they have the most competitors - you are looking for us in vain, because we think they are pure rip-off.
No, we only offer the monthly form of payment.
Basically anyone from 14 years can train with us.
Prerequisite for this is - if you are under 18 years - that from a medical point of view, nothing speaks against a moderate strength training, your parents agree and you complete the basic training we offer free of charge with a trainer in which you use the equipment & the rules be explained in the studio. [Minimum age, at least, supervision]
Quite simply with just a few clicks online. Log in to our website in the members area and select the menu item "Start cancelation". It could not be easier. And even until the last day of your minimum term. [End, notice period, deadline]
No, definitely not. Our studios are monitored 24 hours a day to ensure the safety of our members.
Any violation of this rule will be charged with approximately 99, - EUR (for the member and the unauthorized exercising) damages and the membership is going to be blocked. [Code, access code]
Sure you can. For this you can book a free trial training - on request, also with coach care (recommended for beginners). The registration for a trial training is only on our website possible. [try out, view, visit, before, in advance]
No, with us you get a personal access pin, which will be sent to you directly after the registration. [code, Access code]
Quite simply - log on to our website in the members area and change your bank details and other data. [IBAN]
You will receive your access PIN on your mobile phone just a few seconds after signing up via SMS. [Code, access code]
No, the contribution can only be paid by SEPA direct debit. This is also much more convenient for you, as you do not have to think about timely payment, but this is done automatically at the beginning of the month. [IBAN, account]
No, we all pay the same low price.
First make sure that you have entered the correct PIN by requesting it again in the online members area as described above.
If the PIN still does not work then please contact our support at support@gym10.de [Code, access code]
If you have forgotten your access PIN, you can log in to the members area of the website and request it again under "Forgot PIN". [Code, access code, find, new]
The charge will always be made at the beginning of the month (approximately on the 3rd fo the week). A different debit date (middle or end of the month is not possible).
Please make sure you have sufficient funds to avoid unnecessary chargeback fees (6, - EUR). [Direct debit]
Please contact Finion Capital. The contact details are:
Mail: service-de@finion-capital.com
Phone: 040 22867900
[Collection, request for payment, return debit note]
You can reach us at any time via the contact form on our website or directly under support@gym10.de. [E-Mail, Email, Address, Phone, by telephone]
Yes, we have that. You can book this on the respective studio page.
The ticket is valid for 24 hours from your first entry (login at the turnstile), i.e. you can enter the studio several times during the next 24 hours.
You can only book another day ticket once the current one has expired.
It is only possible to switch from SUPERFLEX to FIX memberships. Unfortunately, it is not possible to switch from FIX to SUPERFLEX.
The free change cannot be made online but only through our customer support. Please contact support@gym10.de for this purpose
Of course, you do NOT have to pay a new activation fee when changing tariffs.
You can cancel the appointment by logging into your member portal and canceling it there in good time before the actual appointment. As soon as you have canceled the appointment, you can book a new appointment there at any time.
Simply log in to the member portal with your trial training data. Then select the studio of your choice under Studios and the tariff you want, fill in all the required data and complete your membership. Your access code from the trial training will then be reactivated permanently.
Yes, memberships are extended by one month after the initial term until they are canceled.
Exception: Memberships that were concluded before March 1, 2022 are extended by the initial term if they are not terminated in due time.
This is only possible with the SUPERFLEX tariff. With this plan, you can pause your contract at any time and for as long as you like.
If you have a SUPERFLEX plan, you can pause the next month in your member portal. The pause month must be entered online by the last day of the previous month at the latest.
If you want to take a break for several months at a time, you must enter the rest period for the next month in the member portal each month.
You can only cancel the pre-booked rest month if the rest month has not yet started. You can also do this in your member portal. This is no longer possible during the rest month.
Of course, you do NOT have to pay an activation fee again after the rest period.
Only full months can be paused.
[Pause, shut down]
The dumbbells go up to 50kg, the weights up to 20kg.
Yes - in addition to the free basic briefing, our coaches are present at various varying times and days to help you with any questions about training.
Naturally. Please take a padlock with you for the locker.
No, we have decided to concentrate on what really gives you the desired training success - strength and cardio training.
No, in order to be able to offer you the lowest possible membership fee, we refrain from any frills that have nothing to do with fitness.
Yes, for anyone who wants to get more out of their training, various personal trainers are available to book (for a fee). You can find them on our PT platform in your gym.
Yes, there are several free training plans in our studio. As part of the free basic briefing, the trainer also likes to go along with you.
In any case. For this you can book a free basic instruction with a trainer. In addition, you will find a detailed description of the exercises on each device.
In addition, you can find explanatory videos about the equipment in our Youtube Chanel, so that you can check them again at any time. [explain, beginner, instruction, introduction]
Yes, there are enough showers in most of our studios for free.
Yes, of course, you can use the wifi for free. [internet]
Desinfectants are available in different places in the studio. To safe the nature we do not use paper towels. But you can bring your own re-use towel. Every machines are getting cleaned an desinficated also by our stuff.
Yes, for the safety of the members all our studios are monitored 24h a day.
Yes, our website is safe. All your data is encrypted and not shared. For more information, see our Privacy Policy.